FAQ

FAQ

FAQ

 

1.  How can I make a change to my order?

        If you need to make a change, please contact us immediately.  We process orders every 4 hours and once they are processed we cannot make any adjustments.

 

2.  When will my Fidget Toy arrive.

         We expect your toy to be delivered in 5 business days or less if it is in stock. We will email you a tracking number so that you can make sure of when it will arrive.

 

3.  How do I clean my Fidget Toy?

         For all of the toys, wipe with a mild soap and rinse with a damp rag.  

 

4.  Do I need to clean my Fidget Spinner's bearings?

         Yes, occasionally you will have to.   If you use the carrying case the Spinner came in or a travel pouch, it will definitely help to keep out dust and pocket lint.  The spin time will be reduced when the bearings need cleaning and you will notice a difference in the noise of the bearing.  We have pre-cleaned the bearings for you and they are virtually oil and dirt free. 

 

5.  How do I remove the bearing from the Fidget Spinner?

         There is a retaining clip holding in the bearing.  You will need to use a very small eyeglass screwdriver to remove this clip.  Simply place screwdriver in between the pointed end of the clip and the Spinner body and carefully pry away from the body.  You will be able to get the screwdriver under the clip, and slowly pry it out so the bearing will come out.

 

6.  What is the best way to clean the bearing?

         Soak the bearing in a cup of Rubbing Alcohol for 5 minutes moving it around vigorously.  Remove and towel dry, then blow the bearing out with a can of compressed air for computer keyboards.  Reinstall, and do not add any lubricant as it will actually slow down the spinner and reduce spin times.